Project Management vs Project Monitoring in Landscaping: What’s the Difference?
Garden Designers who work in a free-lance fashion, for their own clients engaged by their own practice are frequently called upon by their customers to ‘project manage’ a scheme, working for and on their behalf. Designers who work for a Design & Build company may also be charged with looking after a project that they have surveyed, designed and specified. They are expected to be responsible for their ‘pet’ schemes almost as a matter of course. They are the initial, primary and ongoing link between the customer and the success of the works from beginning to end, including the choice and selection of materials, products and plants.
Such Design & Build designers are not formally charged with Project Managing, as much as managing the client account and looking after their creation, working for and on behalf of their employers. In other words – their role is totally In-House and is not a separate contract.
They also act as surveyors, quantity surveyors, quality control officers and site supervisors, and may not hold any title beyond Designer. This is an essential qualification, as the role of acting as a Project Manager is clearly defined in Law. A Project Manager may be employed as an individual (even within a company of Project Managers, they are each personally responsible for their individual clients up to a certain point, when corporate responsibilities may take over)
Project Managers are responsible for the Planning, Executing, Monitoring, Controlling and Closing the project, from start to finish. They are responsible for the hiring and procuring of skilled and suitable staff, the correct products and materials to complete the job, to specification, in a timely manner, bringing the whole project to a close, and on budget.
Project managers often work for an organisation, not an individual customer of their own employer, (unless they are self-employed) and are engaged as such. They are trained and accredited, having passed various management courses and degrees, and hold Public Liability and Indemnity Insurance for their work.
However, what most clients really require is a Project Monitor, and the two job titles are separate. The difference between the two titles is simple; one is legally qualified individual working under strict rules, and the other is a person, appointed by the customer (often a role taken on by the project designer – although not necessarily so) who is willing and able to look after a scheme on their behalf, working with the chosen contractor (usually a landscaper) to ensure the smooth running of a job. The Project Monitor should be working as a nominated person within the Construction (Design Management) Regulations (CDM) plan, and have full knowledge of the complete works, including the origin, source or supplier of all products and materials, to ensure that they arrive in the right order, and are properly protected and stored on site.
Most importantly, the relationship between a customer and contractor should be seen as ‘Master/Servant’ in legal matters. A Project Manager acts as the Agent for and on behalf of the customer, and is delegated to issue instructions and make decisions as though they were the customer, thereby fulfilling the role of Master.
A Project Monitor should not act on behalf of the Master, nor be able to issue directives, nor make any decisions that have not been conveyed to the contractor personally by the customer.
A Project Manager can act for and on behalf of the customer, looking after the interests of that person. A Project Monitor simply oversees the works, without any authority to issue formal directions.
Part of the role of Project Manager is to act as a Site Checker, especially on materials such as top soil and compost for example, where reliable quality across the site is very important. As each lorry load arrives, it should be recorded, and any paperwork that arrives with the batch is kept in the CDM file. One single load of weed infested soil could ruin the whole project, costing many thousands of pounds to put right.
Both Project Manager and Project Monitor must be employed, responsible to, and paid for by the customer, and not by the contractor, otherwise the relationship between Master and Servant cannot be ratified or satisfied.
Thus, it may be seen that even Project Monitoring is not a role to be undertaken lightly, although the work may be very rewarding, both financially and personally. Watching a complex garden scheme come to fruition, in time and on budget – even if the contractual job requirements are not as onerous and defined as that of a Project Manager – is very satisfying!
Project Monitoring is one of those skilled jobs that suit ‘retired’ landscape contractors, or garden designers who feel confident enough to be able to make a home-owners dream come true, in an organised and timely manner, relieving them of all day-to-day on-site responsibilities, at the same time as being confident in their ability to achieve a successful outcome. To my mind, it is one of the best aspects of being involved in the landscape industry.
Working on a beautiful site as a valued enabler, bringing everything together as smoothly as possible!
